1. Acceptance of Terms

By accessing or using Sumopipe services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Sumopipe provides a platform for:

Scraping business data from public sources (Google Maps)
Lead data enrichment (email finder, WhatsApp validation)
Broadcasting messages via WhatsApp and Email
Sales automation with AI assistant
Lead management and CRM

3. User Accounts

To use our services, you must:

Be at least 18 years old or have parental/guardian consent
Provide accurate and complete information during registration
Maintain the confidentiality of your account credentials
Be responsible for all activity on your account

4. Acceptable Use

You agree NOT to use our services to:

Send spam or unsolicited bulk messages
Violate applicable laws or regulations
Infringe third-party intellectual property rights
Send misleading, harmful, or illegal content
Access systems without authorization or attempt to damage services
Resell or redistribute services without permission

5. Credit System and Payment

Credits purchased are non-refundable
Credits do not have an expiration date
Prices may change with prior notice
You are responsible for applicable taxes

6. WhatsApp Compliance

Use of WhatsApp features must comply with:

WhatsApp Business Terms of Service
WhatsApp anti-spam policies
Reasonable message sending limits
Recipient consent to receive messages

Sumopipe is not responsible for WhatsApp number blocking resulting from violations of WhatsApp terms.

7. Intellectual Property

Sumopipe services, including content, features, and functionality, are owned by Sumopipe and protected by copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

Sumopipe is provided "as is" without any warranties. We are not responsible for indirect, incidental, special, or consequential damages arising from use of our services.

9. Suspension and Termination

We reserve the right to suspend or terminate your account at any time if you violate these terms or if we believe your actions may harm other users or our services.

10. Changes to Terms

We may change these terms at any time. Changes will be effective immediately after posting. Continued use of services after changes means you accept the updated terms.

11. Governing Law

These terms are governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes will be resolved through the competent courts in Indonesia.

12. Contact Us

If you have questions about these terms of service, please contact us at:

Ketentuan Layanan